Soft skills, also called Non-technical skills, reflect the interpersonal (e.g. communication, teamwork, and leadership) and cognitive skills (i.e. decision-making and situational awareness), that complement rescuers technical skills. In case of emergency or disaster, non-technical aspects of performance are effectively captured by the way a team works together to deliver care safely.Failures in teamwork and non-technical skills in rescue operations have been recently implicated in adverse events and failures to save lives and to mitigate the impact of the disaster. In contrast, empirical evidence has found that superior teamwork is associated with fewer errors and better efficiency of rescue teams.
Creation of a booklet titled “Soft skills in disaster preparedness and relief” (in English) http://www.cemec-sanmarino.eu/doc/SoftSkillsDisasterReliefDraft-6.pdf
Design of a course (in English) to train people to teach soft-skills developments
Organisation of a two-day course in Rome (Italy) http://www.cemec-sanmarino.eu/doc/SoftSkillsDisasterReliefFlyer1.pdf
Design of a one day course to teach soft skills for non-health care rescuers
Organisation of a one day course to teach soft skills in every of the participant countries
Organisation of an international Meeting in Rome (Italy)